Privacy Policy

Shy Transport Pty Ltd (ABN 45 123 456 789, "Shy Transport", "we", "us") respects your privacy. This policy explains how we collect, use, store and disclose personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We collect information you give us directly — for example, when you request a carrier packet, submit a contact form, or call dispatch. This may include your name, company name, ABN, phone number, email address, equipment type, and any documents you choose to send us (such as accreditation, insurance or banking details for carrier onboarding).

How we use it

• To respond to enquiries and process carrier or shipper onboarding.
• To coordinate freight bookings, dispatch and payment.
• To meet our legal, tax and regulatory obligations (including NHVR and ATO requirements).
• To communicate with you about your account, loads, or documentation we need from you.

How we protect it

We do not sell your personal information, and we do not use third-party advertising trackers or analytics scripts on this website. Information you send us via our contact and carrier forms is sent directly to our dispatch team.

Disclosure

We may share information with insurers, factoring companies you nominate, and regulatory bodies (such as the NHVR) where required to set up or maintain a carrier or shipper relationship, or where required by law.

Access and correction

You may request access to, or correction of, personal information we hold about you at any time by contacting us at dispatch@shytransport.com.au.

Cookies and tracking

This website does not use tracking cookies, analytics scripts, or advertising pixels. It is a static site with no user accounts and no third-party data collection.

Contact us

Questions about this policy can be sent to dispatch@shytransport.com.au or posted to Shy Transport Pty Ltd, PO Box 769, Noble Park VIC 3174.